Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Authentication data from Google or Apple Sign-In (if used)

1.2 Health and Wellness Data

With your permission, we access data from Apple Health or Health Connect, including:

• Sleep data — duration, quality, sleep stages
• Heart rate data — resting heart rate, heart rate variability (HRV)
• Activity data — steps, workouts, active energy
• Other biometrics — as authorized by you through your device settings

1.3 Survey Responses

We collect your responses to daily check-ins, including:

• Mood and energy levels
• Sleep quality ratings
• Stress levels
• Training readiness assessments

1.4 Usage Information

We automatically collect:

• App usage patterns and feature interactions
• Device information (model, operating system)
• Crash reports and performance data

2. How We Use Your Information

We use your data to:

• Provide personalized insights — Our AI analyzes your health data and survey responses to generate tailored recommendations
• Track your progress — Show you trends and patterns in your wellness journey
• Improve the service — Understand how users interact with Coach Ultra to make it better
• Communicate with you — Send important updates, notifications, and (with consent) promotional content
• Ensure security — Detect and prevent fraud, abuse, or unauthorized access

3. AI Processing

Coach Ultra uses artificial intelligence to analyze your data and generate insights. Your health data and survey responses are processed by AI models to provide personalized recommendations.

Important: AI-generated insights are for informational purposes only and are not medical advice. The AI may make errors, and you should always use your judgment and consult healthcare professionals for medical decisions.

4. Data Sharing

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information or health data to third parties for their marketing purposes.

4.2 Service Providers

We share data with trusted service providers who help us operate Coach Ultra:

• Supabase — Database and authentication
• OpenAI — AI processing for generating insights
• RevenueCat — Subscription management
• PostHog — Analytics (anonymized data)
• Sentry — Error tracking and performance monitoring

4.3 Legal Requirements

We may disclose information if required by law or to protect our rights, safety, or the safety of others.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS/HTTPS) and at rest
• Secure authentication with OAuth 2.0
• Regular security audits and monitoring
• Access controls limiting who can view your data

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data as long as your account is active. After account deletion:

• Personal data is deleted within 30 days
• Anonymized, aggregated data may be retained for analytics
• Some data may be retained longer if required by law

7. Your Rights

Depending on your location, you may have the right to:

• Access — Request a copy of your data
• Correction — Update inaccurate information
• Deletion — Request deletion of your data
• Portability — Receive your data in a portable format
• Opt-out — Withdraw consent for certain processing

To exercise these rights, contact us at [email protected].

8. Health Data Permissions

You control which health data Coach Ultra can access through your device's Health app settings. You can revoke access at any time, though this may limit the insights we can provide.

We only request access to data categories that are relevant to our wellness insights. We never access more than what's needed for the service.

9. Children's Privacy

Coach Ultra is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly.

10. International Data Transfers

Your data may be processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and, for material changes, by sending you a notification in the app.